That the pandemic has forced companies/institutions into our ‘new normal’, is a fact. The virtual reality, which is the way to go, has laid out a number of problems and needs in this transitional phase. What companies/institutions need right now is

The culture in an organisation can best be described as ‘the way we do things here’. It is a concept that many consider to be ‘fairly woolly’. This is mainly due to the fact that so little is being offered

This week we will discuss the fourth leg of the Business Scorecard, namely Business Process Optimisation. With the advent of the pandemic, most companies were forced to change some of their business processes, either to develop new, ‘adapted’ products, and/or to