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FAQs

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Frequently Asked Questions

We’ve answered some frequently asked questions relating to change management and enterprise architecture below. If you have any other questions or would like to find out more, please email Nankie on [email protected]

Q: What is enterprise architecture (EA) and how does it work?
A: EA can be equated with the engine room of a ship, because it is here where companies put in place the necessary architectures (systems) which will ensure that the strategic goals can be met in the most cost effective and efficient way.
Q: What is a process?
A: A business activity that transforms input into outputs.
Q: What does business process management entail?
A: The definition, improvement and management of the firm’s end-to-end enterprise business processes.
Q: What is FAST (Fast Analysis Technique)?
A: A breakthrough approach that focusses a group’s attention on a single process for a one or two day meeting, to define how the group can improve the process over the next 90 days.
Q: What is process benchmarking?
A: A systematic way to identify, understand and creatively evolve superior products, services, and practices, to improve the organisation’s real performance, by studying how other organisations are performing the same, or similar operations?
Q: What is process redesign?
A: Process redesign is the approach to ensure that a particular set of interconnected activities are performed correctly, and in the most efficient and effective manner possible.
Q: What is business process reengineering?
A: It is a strategy that tears down and recreates business processes, with a goal to reduce manufacturing errors and expenses.
Q: What is lean production?
A: To make high quality products at the lowest cost, with speed and agility (Revelle et al (2002-169).
Q: What is Six Sigma?
A: A comprehensive and flexible system of achieving, sustaining and maximising business success (Slack et al (2006-434).
Q: Which types of B-BBEE are there?
A: Exempted Micro Enterprise (EME) for turnover less than 5 million. Qualifying small enterprise (QSE) for turnover between 5 and 35 million. Generic Enterprise for turnover over 35 million.